All orders are hand made in small batches by our CEO, Imani, and will take 2-4 business days to be processed. AFTER processing orders will take up to 2-4 business days (Express Shipping) or 5-7 business days (Ground Shipping) to be delivered. Orders may take longer to be processed due to circumstances such as, a high volume of orders. Shipping may take longer during major holidays such as Christmas and Thanksgiving (Black Friday Sales). If there are any major delays please feel free to contact us via email (firstname.lastname@example.org).
Most orders will be shipped with USPS First Class Mail, USPS Priority Mail or UPS. After the order has been shipped out you will receive an email with a tracking number and another email once the order has been delivered to the address provided.
Please provide a safe and adequate address for all orders to be delivered to and double check that you have included an apartment number if you reside in an apartment. Once orders are dispatched and UPS / USPS has marked the package as delivered Los Organic Solutions is not responsible for stolen or lost packages. If you would like your package to have insurance against this please choose Express Shipping which comes with $50 worth of insurance per package. Ground Shipping orders do not come with insurance. Please double check that you have provided the correct address as Los Organic Solutions is not responsible for packages that are not delivered to the correct address due to the mistake of the customer.